River City Exteriors, LLC dba Tiger Windows Doors Siding
Effective Date: November 18, 2024
At River City Exteriors, LLC dba Tiger Windows Doors Siding, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your information, including your mobile phone number, in compliance with applicable regulations and best practices.
1. Information We Collect
- Name, phone number, email address, and physical address.
- Cookies and analytics data (e.g., Google Analytics) to understand site usage, improve user experience, and enhance website functionality. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
2. How We Use Your Information
- To provide updates on quotes, projects, and related services.
- To send notifications such as appointment confirmations, service reminders, and project status updates.
- To improve services and website functionality through analytics.
- We do not use your personal information for unsolicited marketing or promotional purposes.
3. Information Sharing
- We share information with the Tiger Home Service Network, an affiliate of River City Exteriors, LLC dba Tiger Windows Doors Siding, as necessary to coordinate services.
- We do not sell or share mobile information with third parties for marketing or promotional purposes.
4. Data Storage and Management
- Your information is securely stored and managed in a Customer Relationship Management (CRM) platform for efficient request handling and timely updates.
- We implement industry-standard security measures (such as encryption, secure servers, and access controls) to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. User Rights
- Opt-Out: Reply “STOP” to any text message to opt out of communications.
- Data Deletion: Request deletion of your data by emailing admin@tigerwds.com.
- Data Correction: You have the right to request the correction of any inaccuracies in your personal information by contacting us at admin@tigerwds.com.
6. Retention of Information
- We retain user information indefinitely unless a deletion request is submitted.
7. Compliance with Data Protection Standards
- We follow the General Data Protection Regulation (GDPR) to safeguard personal information.
8. Accessibility of This Privacy Policy
- This privacy policy is accessible via the secondary menu in the header of our website at https://tigerwds.com.
9. Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the Effective Date accordingly. If significant changes are made, we will provide a more prominent notice or attempt to notify you directly.
Contact Information
For questions or concerns, please contact us at admin@tigerwds.com.